TERM-1 rev1.1
18th December 2024
1. General
In these Conditions:
1.1 “Seller” shall be R-TECH Group. R-TECH Group is the trading name of:
Both of Testing House (Unit 29), Kenfig Industrial Estate, Margam, Port Talbot, SA13 2PE, United Kingdom, and shall include its successors or assigns in business.
1.2 “Buyer” shall be the person, firm or company named in the Quotation to which these conditions apply.
1.3 “Contract” means the agreement incorporating the Conditions and Quotation between Seller and Buyer.
1.4 “Quotation(s)” means the quotation(s) setting out the details of the Services.
1.5 “Conditions” means these Standard Terms and Conditions and the Quotation(s).
1.6 “Services” means the goods and/or services agreed to be supplied by the Seller.
1.7 “Commencement Date” means the date set out in the Quotation or agreed in writing.
1.8 “Additional Services” means any work beyond the original scope (see clause 4).
1.9 “Fee” means the fees payable as set out in the Quotation.
1.10 “Force Majeure” means circumstances beyond reasonable control including industrial action.
1.11 “Information” includes drawings, specifications, samples, reports, software and all technical data.
1.12 “Intellectual Property Rights” includes all trademarks, patents, copyrights and related rights.
1.13 “Normal Working Hours” are 08:30 to 16:45 Monday to Friday (excluding bank holidays).
1.14 “Site” means the premises where Services are carried out, including Testing House, customer sites or approved contractor locations.
2.1 All references to statutory provisions include amendments or re-enactments.
2.2 Singular includes plural and vice versa; gender-neutral; persons include organisations.
2.3 Clause headings do not affect interpretation.
2.4 Order of precedence:
The Quotation and Conditions together constitute the Contract.
3.1 The Seller shall perform the Services in accordance with the Contract.
3.2 Sufficient personnel will be provided.
3.3 Work outside Normal Working Hours is treated as Additional Services.
3.4 Intellectual Property created for the Buyer remains the Buyer’s property.
3.5 No liability for delays where caused by:
4.1 Buyer may request additional work; Seller may quote or decline.
4.2 Must be agreed in writing before implementation.
5.1 Quotations valid for 30 days unless stated otherwise.
5.2 Conditions override Buyer terms unless agreed otherwise.
5.3 Acceptance occurs on:
5.4 Marketing materials do not form part of the Contract.
5.5 Seller may accept or reject any order.
5.6 Instalment delivery may apply.
5.7 Purchase order required before services commence.
6.1 Buyer must provide access to:
Also must:
6.2 Materials/equipment must be supplied free of charge where required.
6.3 Materials must be properly labelled; £100 minimum charge if not.
7.1 Prices may vary due to external cost changes.
7.2 Exchange rate changes may affect pricing.
7.3 Fees may vary if volumes not met.
7.4 Pricing errors must be reported within 15 days.
7.5 Additional costs include:
7.6 Additional Services charged separately.
7.7 Minimum order value: £300 (excluding reporting).
8.1 Buyer covers shipping and risk.
8.2 Disposal/return instructions required.
8.3 Hazardous Materials Data Sheet required.
8.4 Materials remain Buyer property but may be destructively tested.
9.1 Risk passes on delivery.
9.2 Ownership remains with Seller until full payment is received.
10.1 Delivery dates are estimates only.
10.2 Instalment delivery does not allow rejection of future work.
10.3 Email delivery constitutes delivery; data retained for 10 years.
10.4–10.5 Work scope may be adjusted by agreement.
10.6 Claims must be made within 5 working days.
10.7 Quantity differences do not justify rejection.
Cancellation only valid if:
Buyer must pay for:
Seller may suspend services if:
12.4 First order requires customer form + proforma payment.
12.5 Standard terms: 30 days (subject to credit check).
12.6 International credit checks charged to Buyer.
Seller may terminate if:
Interest may be charged on overdue accounts.
Work is carried out to best available standards.
Re-testing may be offered if evidence is provided within 2 months.
Seller not liable for failure due to uncontrollable events.
17.1 Buyer must not disclose confidential information.
17.2 Seller protects Buyer data securely.
17.3 Data may be retained if payment is outstanding.
No waiver unless explicitly agreed.
Notices may be sent by:
Invalid provisions do not affect the rest of the Contract.
No partnership or joint venture is created.
Buyer may not assign rights without written consent.
Governed by English Law.
Jurisdiction: Courts of England and Wales.
Testing House
Kenfig Industrial Estate
Margam
Port Talbot
SA13 2PE
+44 (0)1656 748000
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